Support
How we can help
If you use a Blackbird product, work with us, or need something from the firm, this is the right place. We handle technical issues, accounts, privacy requests, and commercial questions.
How to reach us
- Email info@black-bird.org
- Hours Monday–Friday, 10:00–18:00 TRT (UTC+3)
- Response time We aim to reply within 1–2 business days.
Please include the product or project name, what you expected, what happened, and any useful detail (device, browser, or screenshots).
Common questions
How do I report a problem?
Email info@black-bird.org with the product name, a short description, and any screenshots or logs you can share.
How do I delete an account or personal data?
Use any in-product deletion control if one exists, or email us from the address on the account. See our Privacy Policy.
I have a billing question
Charges made through Apple or Google are processed by those stores. Ask them for a refund if needed, and copy us if you want us to confirm a fault on our side.
I want to work with Blackbird
Write to info@black-bird.org with a short note on the work. Partnership and product conversations go to the same address.